Accolades to a good machine Dealership!

by Ramona on March 27, 2015

What is it about the anticipation of a “new toy”? You know what I mean: new machine on order!

I was gifted some money specifically to purchase an electronic cutting machine. What JOY! A new machine!!! Just like shopping for a sewing machine, I look at what features are on the machine and I look for support at a dealership. Am I going to be able to send an email or pick up the phone and call when I’m stuck or something I’m working on isn’t coming out like it should? Will I have a friendly voice on the other end patient enough to walk me through the process I need to have success with my project?

There is just something to love about independent dealers. They put up their own hard-earned money to supply us with opportunities! Opportunities to purchase a new machine, opportunities to take fun classes, opportunities to pick their brain for troubleshooting, and probably best of all–opportunities to make new friends who share the same passions as we do.

Some dealerships will have expanded services and offer fabrics, patterns, specialty notions and bring in “sewing stars” for special events. Others perhaps are just getting started and will supply what is needed to sell machines and associated accessories and grow from there. In case you haven’t ever thought about it, having a dealership is a HUGE COMMITMENT in personal time, an immense amount of money, and many a loss night’s sleep. The dealer is responsible for inventory, labor costs, paying taxes, and the overhead of a brick and mortar store and all its associated costs…every month!

Not only that, but the staff must be trained. There are training events (machines, software, products, business classes, etc.) at different locales (usually off site which include the costs of the class, meals, transportation to and from, hotel rooms, etc. for several days), yearly conventions (dealer picks up some or all of the cost for several members of these days-long events), the techs also require training (updates on older machines and of course the new models), and on and on.

I frequent many dealers who have great products and friendly, welcoming and knowledgeable staff members. They can tell me about a product without looking at the manual. The solution to my problem is at the tip of their tongue. They keep me abreast of new classes through their website and newsletter. They know what I want before I even know I want it because they know my preferences and skill level. My gosh, aren’t we all lucky!

So,please shop and frequent your local dealers and the next time you walk through the door of your local dealer you may wish to say a sincere “thank you” to them that they supply you with a place to learn and play and carry an inventory with which to do it.

Sew ‘til next time…enjoy the journey of sewing!


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